help with macros

Does this mean I should change my calories to 181??

Recipes Not Showing

Hello! I created two recipes on the website, and I don't see them anywhere here in the app, or the site for that matter. How long does it take for a recipe to show up?? I haven't done this in years but I thought it would be instantaneous. It is frustrating having done all that work and not being able to track.

odd number measurements

Why does this keep happening?! It's driving me nuts. Happens about once or twice a week. I love the app but this is a deterrent. Any suggestions? Please and thank you!

"scanner error"

Hey! So I just got this app and when I scan every time is says "scanner error" but then I try again with the same label and it picks it up always the second time. Is there a way to reset this ? It's really annoying and I have to wait until it try's loading the info before it says there's a scanner error

Thanks

My breakfast tracking this morning was 155 calories. It showing 95 calories consumed on main screen. Has this happened to anyone else?

activity diary

Hi,
I am confused because on my activity diary it is counting the following:

Total 295 Cal
Elizabeth IPhone 128 Cal
iPhone daily steps 167
It seems that they are counting twice my activities, how do I change that ?

vitamins & minerals content inaccurate

I just signed up for gold membership to track my nutrients. The app is not picking up my magnesium levels. I know there should be a higher amount.

Is it possible to turn off iPhone tracking?

My phone and my Apple Watch are double tracking and I only want my watch to track. I can't see how to edit tracking. Is it possible to limit tracking to one device? (Apple watch)

how to restart weight and goal

I wish to start the program again. How do I reset my current weight and goal? Please help. Thanks

Incorrect macros

macros are wrong for a 2000 cal diet. protein is low fat is high
P 150g/day
F 63g/day
C 200g/day

Lost data

A bunch of my tracking over the last few days is not missing. Anyone else had this problem before?

Community Concerns - March

In an effort to assist both you, our community members, and us, your moderators, we will now have a Community Concerns thread available in the Customer Support board. This thread is here for you to report any questions or concerns you have regarding user activity in the community. Any potential violations of our Community Guidelines should be reported on this thread. If you have any questions on this, please feel free to ask. We are always here to help and support you in whatever way we can.

can't remember US or PW and can't reset

I'm a gold member and have been for a long time. I can't remember my username or password and can't get an email for a reset. I use this a lot (not as consistently as I should) and live it. Please help me get this app on my new phone.

editing a meal

I created "meals" for recipes I make often. Is it possible to edit the ingredients in a meal without starting over?

GOLD Subscription Purchase Options

Is there an option to subscribe to the Gold plan directly through Livestrong or the MyPlate app? Or is it only through Apple Pay, or Google Play Store? I don't use either of those.
I use my android phone to access the app and only aee the google play store option. Thanks

info disappearing

Please advise why all of my daily entered disappeared. Very discouraging.

In App Purchase - No Ads $0.99

I'm trying to find out where to purchase the ad removal for $0.99 and can't see the option. The App Store says it's an option. Can you please point me in the right direction. I'm only seeing the option for go gold.

Thank You.

Total calories off

My total calories for the day are not matching the calories I input. It shows the correct calories when I am in each meal, but I have a lower amount showing on the main screen that gets added for the day. Am I doing something wrong or is it an issue with the app?

gold

I am subscribed to the gold membership but it's saying to subscribe, but I'm not getting all the benefits

i think my app is broken

I literally have the track my activity off and yet when i stand up and walk a few feet it says i burned 100 calories l o l someone help me it's so annoying to having to keep deleting random little exercises throughout the day